Create Pivot Table V2

01.01.2005 00:00

01.01.2005 01:00

12

37

D1

01.01.2005 00:00

01.01.2005 01:00

14

39

D2

01.01.2005 01:00

01.01.2005 02:00

16

41

D1

01.01.2005 01:00

01.01.2005 02:00

18

45

D2

01.01.2005 00:00

01.01.2005 01:00

12

14

37

39

01.01.2005 00:00

01.01.2005 01:00

16

18

41

45

Column identifier

Any

This column contains the respective queue name.

Row identifier 1

Any

opt.

This is the Day Type column of the input table.

Row identifier 2

Any

opt.

An additional identifier column, e.g. day of week, calendar week, ...

Row identifier 3

Any

opt.

Another additional identification column

From

Date

opt.

This is the From column of the input table.

To

Date

opt.

This is the To column of the input table.

Data columns

Any

The data columns of the input table, e.g. number of calls, AHT, ...

The following data node contains employee and customer counts as well as sales numbers by region (A, B) and time of day.

We want to pivot the table so that the number of employees by region is displayed for each time interval.

Choose the columns which are affected in the operation settings:

It is possible to select more than one data column and / or row identifier.

The resulting data node shows the number of employees in two columns, one for each region A and B.

The order of the columns in the resulting data node depend on the order in which the data are sorted in the original data node.
In this example, Identifier A shows up before B in the original data node, and therefore column order is C A, D B in the resulting data node.

...